Frequently asked questions

How long will my order take?

Turnaround time begins once you have made your payment and submitted all requested information and photos to the designer via email. Logos • 7-10 Business Days eFlyers • 5 - 7 Business Days Business Card Designs • 5 -7 Business Days Thank You Card Designs • 5 -7 Business Days Web designs • 4-6 Weeks

Shipping and Return Policy

Shipping: Flat Rate (3-4 business days after fulfillment) Fulfillment time: Femaled Owned and Operated merchandise • 2-5 business days Banners • 3-5 business days Printed Flyers • 3-5 business days Business Cards • 3-5 business days Feathered Design Studio works with a fulfillment partner to print and ship our orders. We’re in regular communication with them for the latest updates of what’s going on. Our fulfillment partner is still operating and we’re continuing to accept orders. Fulfillment and shipping will take longer but your order will reach you. Your support means a lot to us, especially during this time. Stay safe and take care of yourselves.

Refund Policy

I DO NOT issue Refunds. All designs permit 3 modifications with the goal that I am ready to fulfill your vision given that you have either provided inspiration or given the designer creative control. Once you have decided and the design process has began you may not change your mind. To ensure you are 100% satisfied we will make a solid effort to bring your vision to fruition. ALL DEPOSITS ARE NON-REFUNDABLE, BUT ARE TRANSFERRABLE FOR ANOTHER DESIGN SERVICE.